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Tenor Sheet Music & Scores Vocal Work - Queen's Temple Publications - Stainer and Bell - University Of York Music Press

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Item No. MUSM570360482

Sadie Harrison: Easter Zunday: Vocal And Piano

Item No. MUSM570360482

University Of York Music Press Vocal Work Vocal And Piano

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6.8 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:

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6.10 We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to and you still do not make payment within 2 days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. As well as suspending the products we can also charge you interest on your overdue payments.

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7.1 You can end your contract with us for the reasons set out in this section. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, and when you decide to end the contract:

(a) If what you have bought is faulty or mis-described you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back) (see clause 11);

(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 7.4;

(c) If you have just changed your mind about the product, see clause 7.5. You will be able to get a refund, but this may be subject to deductions and you will have to pay the costs of return of any products.

7.2 When you receive the products we encourage you to check the products for defects or discrepancies as soon as possible and advise us of any defect or discrepancy promptly. If you are able to send us a description of the fault (for example, with a photo) to info@musicroom.com, that is very helpful for our internal processes.

7.3 Where faulty or damaged products are returned, we ask that they are returned in their original packaging. To benefit from our goodwill guarantee, products must be returned unopened (please see 7.6 below).

7.4 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:

(a) we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 5.1);

(b) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;

(d) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or

(e) you have a legal right to end the contract where we have broken our contract with you.

If you are ending a contract for one of the reasons set out at (a) to (e) above, we ask that products are returned either unopened in their original packaging, or if opened, in a re-sellable condition.

7.5 Exercising your right to change your mind (Consumer Contracts Regulations 2013). If you are a consumer then for most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail below.

7.6 Our goodwill guarantee for consumers. Please note, these terms reflect the goodwill guarantee offered by Musicroom to its UK consumer customers, which is more generous than your legal rights under the Consumer Contracts Regulations in the ways set out below. This goodwill guarantee does not affect your legal rights in relation to faulty or mis-described products (see clause 11.1):

Right under the Consumer Contracts
Regulations 2013

How our goodwill guarantee is more generous

14 day period to change your mind.

30 day period to change your mind provided products are unopened and in their original packaging. During the period 1 November to 31 December you have until 31 January in the following year to change your mind.

In order to benefit from our goodwill guarantee, products must be returned either unopened in their original packaging, or if opened, in perfect re-sellable condition.

7.7 When consumers do not have a right to change their minds. In some circumstances you will not have a right to change your mind. Under this contract, those circumstances where your right as a consumer to change your mind does not apply includes where you have bought products sealed for health protection or hygiene purposes, or sealed software or video recordings, once these have been unsealed after you receive them (for example, in-ear headphones, earplugs, mouthpieces, reeds etc).

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8.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:

(a) Phone or email. Call Customer Support on +44 (0)1284 725 725 or email us at info@musicroom.com. Please provide your name, home address, details of the order and, where available, your phone number and email address.

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If you are posting them back to us we recommend you use a recorded delivery service. If they are not suitable for posting call Customer Support on +44 (0)1284 725 725 and we will arrange to collect them from you. If you are a consumer exercising your right to change your mind you must send off the products within 14 days of telling us you wish to end the contract.

8.3 When we will pay the costs of return. We will pay the costs of return:

(a) if the products are faulty or mis-described; or

(b) if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of us breaking our contract with you.

In all other circumstances (including where you are a consumer exercising your right to change your mind) you must pay the costs of return.

8.4 What we charge for collection. If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

8.5 How we will refund you. If you are entitled to a refund under these terms we will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

8.6 When we may make deduction from refunds if you are a consumer exercising your right to change your mind. If you are exercising your right to change your mind:

(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the products, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.

(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer.

8.7 When your refund will be made. We will make any refunds due to you as soon as possible. If you are a consumer exercising your right to change your mind then:

(a) If the products are goods and we have not offered to collect them, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 8.2.

(b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind

9. Our rights to end the contract

9.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:

(a) you do not make any payment to us when it is due and you still do not make payment within 2 days of us reminding you that payment is due; or

(b) you do not, within a reasonable time, allow us to deliver the products to you.

9.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 9.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

10. If there is a problem with the product

How to tell us about problems. If you have any questions or complaints about the product, please contact us. Call Customer Support on +44 (0)1284 725 725 or email us at info@musicroom.com.

11. Your rights in respect of defective products if you are a consumer

11.1 If you are a consumer we are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the products. Nothing in these terms will affect your legal rights.

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call +44 (0)3454 04 05 06.

The Consumer Rights Act 2015 says products must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

a) Up to 30 days: if your products are faulty, then you can get an immediate refund.

b) Up to six months: if your products can't be repaired or replaced, then you're entitled to a full refund, in most cases.

c) Up to six years: if your products do not last a reasonable length of time you may be entitled to some money back.

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13.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products as summarised at clause 11.1; and for defective products under the Consumer Protection Act 1987

13.3 We are not liable for business losses. If you are a consumer we only supply the products for to you for domestic and private use.

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14.2 Changes to the website. We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part of it) with or without notice to you and you agree that we won't be liable to you or any third party for any modification to or withdrawal of the website.

14.3 We own the website. Music In Print Limited are owner or licensee of all copyright, design rights, database rights, trade marks and other intellectual property rights on the website, and in the material published on it. Your use of the website grants no rights to you in relation to our intellectual property rights or the intellectual property rights of third parties. All such rights not expressly granted are reserved. You agree not to change or delete any ownership notices from materials downloaded or printed from the website.

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(a) any personal data which you provide is true, accurate, current and complete; and

(b) you won't impersonate any other person or use a false name or a name that you are not authorised to use.

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16.3 Expiry of gift vouchers and other terms. Gift vouchers will expire one year from their purchase date, at which point any remaining balance will no longer be redeemable (where permissible under applicable law). A gift voucher is not transferable or assignable. Gift vouchers cannot be used to buy gift vouchers. Gift vouchers issued from Musicroom.com cannot currently be used at the Musicroom Musicbookmaker site.

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17.2 Special accounts. You may not combine any discount obtained through one of our special accounts (such as our Educator’s Discount) with any commission you may receive through any of our affiliate agreements made between you and us. We will monitor sales coming from affiliate links on a regular basis. If we suspect that an affiliate has received an affiliate commission and a discount on the same order, we may cancel the applicable affiliate commission and may end the relevant affiliate relationship.

18. Other important terms

18.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.

18.2 You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. However, if you are a consumer you may transfer our guarantee at clause 7.6 to a person who has acquired the product. We may require the person to whom the guarantee is transferred to provide reasonable evidence that they are now the owner of the relevant item or property.

18.3 Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms, except as explained in clause 18.2 in respect of our guarantee. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

18.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

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18.6 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

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Tenor Sheet Music & Scores Vocal Work - Queen's Temple Publications - Stainer and Bell - University Of York Music Press

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