How To Print



Before printing, please ensure that your printer is turned on and that paper is loaded.

If you are not currently signed in, click ‘Sign in’ or, if you are currently signed-in, go to Your Account. If you then click on 'Digital Content Library', you will be shown a list of titles you have purchased.

Click on the song you want to print and the score will appear onscreen through the Avid or Scorch viewer. If the score purchased allows, you will be able to transpose within a certain range, play back the music and print as required. To print the music just click the print icon on the Scorch toolbar or the Avid settings menu.

 

Avid Toolbar with Print icon highlighted

 

Avid menu

 

Scorch Toolbar with Print icon highlighted

How to Print FAQ

Please check that you have clicked the correct print button. If you use CTRL+P, the regular browser print button or 'File'->'Print' you will just print the webpage but no music.

To print the music, you need to click on the printer icon on the Scorch or Avid toolbar (see above) - that's the row of buttons directly above the music itself.

Please contact us on help@musicroom.com or call +44 (0)1284 725 725 (9am-5pm GMT Monday-Friday) and we will be happy to reset the system to allow you to print again without having to purchase a second time.

If you have a problem outside of our office hours and you need your music urgently, please purchase again and send us an email to explain what happened and we will cancel the initial order so you don't get charged twice.

If the printer dialogue window appears but your printer fails to react after you’ve clicked 'OK', please check that your printer is switched on, contains paper and is connected to your computer. If it is, please print any text document to check whether the printer is set up correctly. If the document doesn't print, you will need to consult your printer manual or the manufacturer's website to set up your printer correctly. 

If no printer dialogue window appears and the printer icon greys-out, you can re-enable the printer icon by clicking the 'Refresh' button in your browser toolbar. In most cases, if you then click the printer icon again, you should find that it will bring up the print dialogue window this time and the print will proceed correctly. 

However, if it appears that you have lost your print, please contact us at help@musicroom.com or on +44 (0)1284 725 725 (9am-5pm GMT Mon-Fri) and we will be happy to allow you to print again without having to purchase a second time. If you have a problem outside of our office hours and you need your music urgently, please purchase again and send us an email to explain what happened and we will cancel the initial order so you don't get charged twice. 

In order to fight piracy, copyright law prohibits us from allowing customers to store image files of the scores on their computers.

Therefore, when you buy from us, we only allow printing to paper. Please contact us on help@musicroom.com or call +44 (0)1284 725 725 (9am-5pm GMT Monday-Friday) and we will be happy to reset the system to allow you to print again without having to purchase a second time. 


If you have a problem outside of office hours and you need your music urgently, please purchase again and send us an email to explain what happened and we will cancel the initial order so you don't get charged twice.