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DELIVERY


STANDARD DELIVERY (ROYAL MAIL)


Our standard delivery option is fulfilled by Royal Mail. Deliveries generally arrive 4-5 working days from dispatch, but can occasionally take longer. According to Royal Mail, items are not classed as lost until 10 working days after the due date.


EXPRESS DELIVERY (UPS)


Our express delivery option is fulfilled by UPS which aim to deliver on the next working day after your order has been dispatched (Mon-Fri) and requires a signature of an adult (over 18 years of age).

UPS takes 3-4 days to the following regions: Northern Ireland, Highlands, Western Isles, Argyll & Bute, Scilly Isles, North Ayrshire, Orkney, Shetland, Isle of Man, Channel Islands.


DELIVERY RATES


Region Standard delivery Express Delivery
United Kingdom(4-5 Days)Free shipping above £20
or £2.99 per shipment
(1-2 Days)£7.99 per shipment
United States(1-2 weeks)Free shipping above €99
or €14.99 per shipment
(3-8 Days)Depending on destination
Austria(4-6 Days)Free shipping above €35
or €3.50 per shipment
(1-2 Days)€20.00 per shipment
Belgium(4-6 Days)Free shipping above €25
or €2.99 per shipment
(1-2 Days)€12.00 per shipment
France(4-6 Days)Free shipping above €35
or €3.50 per shipment
(1-2 Days)€16.00 per shipment
Germany(4-6 Days)Free shipping above €25
or €2.99 per shipment
(1-2 Days)€12.00 per shipment
Italy(4-8 Days)Free shipping above €35
or €4.99 per shipment
(1-2 Days)€24.00 per shipment
Netherlands(4-6 Days)Free shipping above €25
or €2.99 per shipment
(1-2 Days)€12.00 per shipment
Spain(4-6 Days)Free shipping above €35
or €4.99 per shipment
(1-2 Days)  €20.00 per shipment
Switzerland(4-6 Days)Free shipping above CHF 35
or CHF 4.99 per shipment
(1-2 Days)CHF 30.00 per shipment
Other EU countries(6-14 Days)Free shipping above €35
or €4.99 per shipment
(2-3 Days)From €20.00 depending on destination
     
Russia(1-3 weeks)Free shipping above €99
or €14.99 per shipment
(3 Days)€55.00 per shipment
Rest of the World(1-2 weeks)Free shipping above €99
or €14.99 per shipment
(3-8 Days)Depending on destination

ORDER DISPATCH


We endeavour to dispatch in-stock items within 24 hours of purchase. If your order contains a mixture of items with different dispatch times, you can decide whether we:

  • Wait until all items are ready and dispatch together, or 
  • Send each item as soon as possible (for an additional charge per extra delivery) 

Remember, you can track your order via your Order History page.
  
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