1 out of 10 Laraine Newmarket Good Points+ Reviewer left no comment Bad Points− Bought it but couldn't download it as it requires specific software that I couldn't download onto my computer as it belongs to work. I clearly didn't read the pre-amble enough as I expected the music to be sent to me. Won't be ordering again. Confirmed purchase: 06 December 2015 Published on: 07 January 2016 Irene, Musiroom Customer Service Dear Customer, Thank you for your feedback. We are sorry to learn that you are not 100% satisfied with the service that you have received. I shall be in touch directly shortly, however you may be interested to know that you are more than welcome to contact us with queries such as this please simply email email@example.com, or call us on 01284 722725 (Monday to Friday, between the hours of 9am and 5pm). Kind Regards, Musicroom Team.