Customer Testimonials

Welcome to We have over 500,000 satisfied customers in 100 countries. Here is a selection of their latest comments on our site and service:

"Just to say thank you for all the recent purchases I have made on this site. I can say with confidence that your service is not only the best for sheet music on the Web, but also one of the best online purchasing sites around. Delivery is swift, prices are competitive - I shall use again and again!"

"I just wanted to write a quick message to say thanks. On 18/09/2011 I came into the Musicroom store in Portsmouth looking to buy a digital piano. David B, the staff member who assisted me, was extremely helpful in making my selection. I ended up walking out of the store having bought a Korg SP-250 and I feel David went out of his way to provide a great service, even helping me transport the digital piano home."

"I would just like to thank you for your great service! I ordered my item (freepost) on Tuesday and it arrived today (Thurday). I am very impressed thankyou very much :-)"

"I attended your Poole store this morning and purchased a guitar for my son from your operator/salesman Mark M. As a retailer I would like you to know how polite, affable and engaging Mark was and I think he is a credit to your company. At the time the store was busy, but he quickly engaged eye contact with us. My son was in a football kit and his inter personal skills with him about goal keeping were brilliant. He did everything quickly, offered great advice and we will definitely be back in to the store for future purchases. The whole atmosphere in there was fantastic and that's what store retailing should be about".

"I would just like to congratulate you on your service. I ordered an eric clapton guitar book and wasn`t expecting it to arrive for a few days. However it arrived the very next day, so i would just like to say thanks."

"I just had to let you know how impressed I was with the service received from I ordered 36 copies of sheet music on Sunday evening, and they were delivered to my door on Wednesday at 1pm. Many thanks for the prompt service; I will definitely use again."

"A quick positive note for you. I was taken aback with the promptness and efficiency of your service, I received my music the day after its (evening) dispatch with the free delivery. Many thanks, absolutely fantastic!!"

"Just writing to congratulate you on your wonderful service. It’s great to be able to get good quality music at great prices and for my order to arrive just 2 days after I ordered it was outstanding! Thanks for providing such a reliable service."

"I must congratulate you on your excellent service. I ordered a book on Tuesday and it arrived today (Saturday). Although it is Easter etc. you still delivered BEFORE your promised date, which was 13th April. I am very impressed by your service and quality of music you sell, well done. I will be using your services many more times in the future and I will tell my musical colleagues of your great site."

"I am just writing to compliment your excellent service; I ordered on Tuesday night and got my package 3 days later. Extremely quick and efficent service."

"I would like to say how impressed I've been both with your website and with your customer service. I've twice now had to chat with one of your on-line advisers regarding a product and have found them to be extremely pleasant, prompt and knowledgeable. Your ordering the delivery service is second-to-none and I have absolutely no qualms about using your service in the future. I have already recommended your website to friends and will continue to do so."

"May I take this opportunity to say that I am very satisfied with the service that has to offer and your wide range of variety online. May I also say that I think it has a very prompt, quick delivery service (and the fact that it has free delivery too is fantastic!)"

"Hello, I would just like to thank you for my quick delivered order. I very much appreciate it that you took my request into your thoughts and delivered my book before Wednesday. Thank you very much."

"As soon as I arrived from work, I checked my e-mail and there you were. So fast and efficient. And I wanted my music books sooooooo much. I did exactly what you said and my order is placed. It's thanks to you Matt. You are great and then some. You can wait till you have the 3 books before mailing then to me. It's less expensive for you. I can wait. I've waited all my life for this wonderful moment. I wanted to play the Charlie Kunz way on piano and this is my opportunity years before I thought this possible. It's thanks to you Matt. My dream come true. Enjoy your day."

"Hello All! I have to drop you a line and tell you again, how impressed I am with your service!! You can use me as an advertisement if you wish! I had forgotten to order a music book for one of my students last week. Phoned yesterday before 4pm and the web told me that my order would be here before next Tuesday. It arrived in the first post today Wednesday! Wow! I have always been impressed, but you guys have outdone yourselves. Well Done and many thanks from a loyal customer. I recommend you to everyone!!! Thanks again and job well done. Please pass this on to you warehouse staff...they need to know!"

"I wanted to contact you, just to tell you how impressed I was with your excellent service, which I will certainly be using again in the future. I was very pleased, because the recommended delivery date of my order was February 10th and the order arrived 5th February. I will certainly be recommending your service to all of my friends!!!"

"I placed my order on Saturday(31/01/04) evening and I am delighted to report that I received my order with the first post today(03/02/04). The package was in mint condition, and I am very pleased with the title I have purchased. You run a prompt and efficient service. Thank you very much."

"Just a quick message to compliment you on an excellent service. Two books, both not easy to get hold of in England, arrived 1st class almost by return post. Amazon 4 -6 weeks. What's more postage was free."

"I have to say I was delighted to get your email today. It is wonderful to be able to meander around your education section again with just a click of a mouse.... I have already seen some goodies, but they will have to wait till pay day."

"Just wanted to let you know how impressed I am with your website and more importantly the service I have received. The order was fulfilled earlier than stated and I was notified when it had been dispatched. It is refreshing to encounter such brilliant service and I will not hesitate to use this site again. Thank you."

"Dear Matt: Thanks for your prompt reply too! I will be looking forward to my order. I appreciate your input in this manner. In fact I plan to order another songbook as soon as possible from Musicroom. Thank you very much!"

"I received my package several days before your anticipated date. Thankyou very much, I am a very satisfied customer."

"I received my order (which I placed on Friday) at my work address this morning. This is the second time I have ordered from Musicroom and both times the service has been impeccable - I just wish all shopping on the web / by mail order was this well handled. Each time, the items have been delivered quickly and with minimum fuss, and packaged appropriately so that they have arrived in mint condition - particularly important when the item is a gift. Well done!"

Your suggestions is committed to continual improvement. We are always looking for ways in which we can improve our service.

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