Video Lessons - Frequently Asked Questions

• What are video lessons?
  
• What are the system requirements?
  
• Is this service suitable for Macintosh / Linux users?
  

• The license didn't download correctly and I can't play the video

• How long will the video lesson take to download?
  
• What format are the video lessons in?
  
• Where are my video lessons saved to?
  
• Can I copy the lesson to a CD / another PC / portable device?
  
  
  

  Yes, however you will need to acquire a license from the internet for any PC that you copy it to. Portable players will need to be compatible with WMV files to be able to play back the files. For more information on what you can do with the file, please see the license information.

• What can I do with the video lesson I have downloaded?
  
• How do I play my downloaded music?
  
• What happens if I delete/lose the file?
  
• What happens if the download fails?
  
• How many times can I download the file?
  
• I am having problems with Windows Media Player.
  
• Where can I find details about the license associated with my video lesson?
  

• Can I burn the video to a DVD / Video CD and watch it on my TV?
  
• Can I back up my lessons on a CD?
  

• Can I play the videos on my iPod / watch them in iTunes?
  
• Is my portable device compatible with your video lessons?
  
• How do I transfer my videos to a portable device?