Video Lessons - Frequently Asked Questions

• What are video lessons?
  
• What are the system requirements?
  
• Is this service suitable for Macintosh / Linux users?
  

• The license didn't download correctly and I can't play the video

• How long will the video lesson take to download?
  
• What format are the video lessons in?
  
• Where are my video lessons saved to?
  
• Can I copy the lesson to a CD / another PC / portable device?
  
• What can I do with the video lesson I have downloaded?
  
• How do I play my downloaded music?
  
• What happens if I delete/lose the file?
  
• What happens if the download fails?
  
• How many times can I download the file?
  
• I am having problems with Windows Media Player.
  
• Where can I find details about the license associated with my video lesson?
  

• Can I burn the video to a DVD / Video CD and watch it on my TV?
  
• Can I back up my lessons on a CD?
  

• Can I play the videos on my iPod / watch them in iTunes?
  
• Is my portable device compatible with your video lessons?
  
  
  All portable devices that support DRM protected WMV files should be compatible with our site. For an up to date list of these portable devices that support these tracks, see the PlaysForSure website. Devices listed should be compatible with downloads from this site. Please check with your device manufacturer if you are not sure. If you are planning to purchase a portable music/video player, look for the "Plays for Sure" logo to be sure that the player will play downloads from Musicroom.com.
  
  Please note - our downloads will NOT play on iPods or WMV players that do not support Windows DRM.
• How do I transfer my videos to a portable device?